Q: How many people will your condos accomodate?
A: This is a question only you can answer! Our two-bedroom townhomes are approximately 1,000 square feet. The master bedroom has a queen bed, and the second bedroom has 2 twin beds. However, two of our two-bedroom units have a bunk bed and a twin bed in the second bedroom, so that room will sleep three people instead of two. One of the other two-bedroom units has a pull-out couch in the living room. The one-bedroom condo is approximately 500 square feet with a queen bed. We can supply foldout beds upon request.
Q: Are your condos within walking distance of the U.N.C. campus?
A: Yes, they are about a 15 minute walk to Franklin Street and North Campus. There is also a bus stop right outside, where you can catch a FREE bus to the UNC campus, UNC medical facilities, University Mall, or any other location in Chapel Hill. Inexpensive inter-city busses are also available if you wish to visit nearby Durham or Raleigh.
Q: What appliances are included?
A: All apartments have full size appliances: stove, coffee maker, refrigerator, washer, dryer, microwave, and dishwasher.
Q: What other items are supplied?
A: Each condo is supplied with an iron, ironing board, cooking utensils, plates, glasses, silverware, and hairdryer. We also supply bed linens, towels, and washcloths. Please don't hesitate to call us if anything is missing. Our daily rates also include soap, laundry detergent, paper towels, toilet tissue, and kleenex. Each condo receives Dish Network satellite TV service with numerous channels, including Cinemax, six HBO movie channels, and ESPN. Internet wifi is available upon request.
Q: Do units have DVD players?
A: DVD players can be rented for $10/week
Q: What about security?
A: Chapel Hill is a small University town and the crime rate is very low. However, for your peace of mind, each unit has a security system if you wish to use it.
Q: What is your pet policy?
A: Pet-friendly units are available for well-behaved, quiet, and flea-free pets. The pet rate depends on length of stay. If you are staying under our monthly rates (at least two months), email us and tell us about your pet so that we can give you a quote. If you are staying less than two months, the pet rate is $5/day+tax with a minimum charge of $35.
Q: What are your checkin/checkout times?
A: Checkin on or after 3 PM, checkout by 11 AM. We can often accomodate earlier or later times, but you must request in advance.
Q: What if I arrive late at night?
A: No problem! You will be sent simple instructions on how to get your keys upon arrival, no matter when you arrive.
Q. Can you accomodate babies?
A: We can supply a full size crib for a one-time setup charge of $45, or you can bring your own port-a-crib.
Q: What about parking?
A: Free off-street parking is available. Unlike Chapel Hill motels and hotels, Chapel Hill InnTown is located in a residential area, not on a busy highway.
Q: Is smoking allowed?
A: No. All units are non-smoking, but you are welcome to smoke outside.
Q: Are your units handicapped accessible?
A: Most units have bedrooms and shower/tub on the 2nd floor. We only have one 2-bedroom unit with bedrooms and shower/tub on the first floor.
Q: Can guests make and receive phone calls?
A: Each unit has its own individual phone line. You can receive phone calls anytime at no charge. You can also make local calls at no charge. Non-local calls are charged at 10 cents per minute. International rates can be furnished on request, but depend on the country and are sometimes less than calling cards.
Q: What school districts are your condos located in?
A: As of 2015-2016 school year, Northside Elementary, Phillips Middle, and East Chapel Hill High School.
Q: Do I pay for utilities?
A: Our daily rates include all utilities. If you stay for at least 2 months, you will qualify for lower monthly rates as mentioned on our rates page.
Q: Do you have a swimming pool or conference facilities?
A: No, but a nearby swimming pool pass (about a 10 minute walk away) can be obtained at a nominal charge (summer only).
Q: Are restaurants and grocery stores nearby?
A: There are four excellent restaurants within a one minute walk of our Chapel Hill lodging, one of which serves breakfast. Numerous other restaurants are on Franklin Street, about a 15 minute walk away. There is a convenience store very close by, but regular grocery stores are about a 5 minute drive away, or an easy bus ride.
Q: What activities are available in Chapel Hill and surrounding areas?
A: Our visitor bureau can provide information about everything happening in the area. Click here to access their site. We also recommend the following walking tour in order to view the unique building murals and art in Chapel Hill. http://www.chapelhillrecorder.com/murals/#top
Q: Who generally stays at Chapel Hill InnTown?
A: Our guests typically fall into one of these categories, but there are certainly others!
Visiting scholars and researchers wanting to be within walking distance of UNC
People relocating to the area looking for permanent housing
People attending weddings, concerts, or other special events
Parents visiting their children who are students at UNC
Local residents leaving their home for a few days during renovations
Travelling nurses or others doing temporary contract work in Chapel Hill
Those wishing more spacious accomodations than a simple motel room
Those wishing to have a full kitchen and/or washer/dryer in the apartment.
Families of patients undergoing treatment at UNC Hospitals or Duke.
Q: Do you require a security deposit?
A: A security deposit is required for rentals of 2 months or greater. If less than 2 months, you will supply a credit card guarantee on your Reservation Request.
Q: How can we reserve a unit?
A: You can make an online Reservation Request. You will be asked to supply a credit card guarantee, but you can also choose to pay with cash or check. If you reservation is for 2 months or greater, we will be emailing you additional paperwork to fill out.
Q: What is your cancellation policy?
A: Click here to review all of our policies.